Betalingsbeleid

At Castagnola BV, we are committed to providing a safe and reliable payment experience. All payments are processed using industry-standard security measures to protect your data.

1) SECURE PAYMENT (SSL ENCRYPTION)

Our website uses Secure Sockets Layer (SSL) encryption to protect your personal and payment details. This ensures that all transactions are secure and encrypted.

You can check this by looking for the padlock icon in your browser and "HTTPS" in the website's URL.

2) ACCEPTED PAYMENT METHODS

We accept the following secure payment methods:

• iDEAL
• Bancontact
• Klarna (pay later)
• Riverty (pay later)
• Credit/debit card (Visa, Mastercard, American Express)
• Belfius
• KBC/CBC

(All payment methods displayed at checkout are the available options.)

3) CURRENCY

All prices on our website are displayed in euros (€), depending on your location.

The final price and currency are displayed at checkout before you complete your order.

4) PAYMENT SECURITY (PCI COMPLIANCE)

Our webshop is powered by Shopify, which complies with Level 1 PCI DSS standards. This means that your payment details are processed securely.

We do not store full payment card details and do not have access to them.

5) ORDER VERIFICATION AND FRAUD PREVENTION

To protect our customers, we may perform additional verification checks on certain orders.

If a transaction is deemed suspicious, we reserve the right to cancel the order and refund the amount via the original payment method.

6) CONTACT DETAILS

Do you have questions about payments? Please feel free to contact us:

Email: klantenservice@castagnola.nl
Phone: 085-7991807

Address:
Ketelaarskampweg 9, 5222 AL 's-Hertogenbosch, Netherlands

Support hours:
Monday – Friday: 09:00 – 17:00 (CET)